Back to Help Center

How to cancel a subscription or change your plan

Permission: Owner only

Upgrade, cancel, or downgrade, all from the “Subscription & Billing” page with clear details.

  1. Click your profile photo in the “Navbar”.
  2. Pick “Subscription & Billing”.
  3. You'll see: your current plan and renewal date, billable members, any unpaid invoices, and payment history.

Changing your plan (upgrading)

  1. Pick the new plan from the plan cards and click its button.
  2. If you already have a paid subscription: a window shows the prorated amount, confirm, and your plan changes right away inside Fareeqy without re-entering your card.
  3. If you're on the free plan: you'll be sent to the secure Stripe Checkout page, enter payment details and confirm, then return to Fareeqy with an upgrade confirmation.

Cancelling the subscription

  1. Click “Manage Subscription”.
  2. The Stripe Customer Portal opens in a new window.
  3. Pick “Cancel subscription”.
  4. Confirm the cancellation.

Warning: Important: cancellation takes effect at the end of your current paid period, not immediately. You keep every feature until then, then the account locks: the owner is taken to the billing page to resubscribe or choose “Switch to the free plan”, and members see a page telling them the subscription was cancelled. Your data stays where it is.

Downgrading to free immediately

If you're on a paid plan and want to drop to free right now, click “Switch to the free plan” on the free plan's card on the billing page. A confirmation appears before it applies.