Roles Your Team Recognizes.. Access the Work Defines
Built-in roles do not always match how your team works. Create a role in your team's language, scope exactly what it can see and do, then assign it wherever it is needed.
Your accountant needs reports but should never touch tasks.. an external collaborator works on one project only.. an operations assistant tracks progress without editing it.
Built-in roles rarely describe all of them. So you make a bad trade-off: give someone too little access and they stop to ask at every step, or give them too much and expose work they should never see or change.
Custom Roles in Fareeqy end that trade-off. The company owner creates a role in Company Settings, names it the way the team actually speaks, such as “Accountant”, “Content Reviewer”, or “External Collaborator”, then defines exactly what it can see, create, edit, and never touch.
What you build once keeps paying off. When someone joins in the same capacity, assign the ready role instead of setting permissions line by line. When policy changes, edit the role once and the update applies to everyone who holds it.
Because permissions are a matter of trust, creating and editing roles belongs to the company owner and to anyone the owner explicitly grants the “Manage roles and permissions” permission. Everyone else cannot widen their own access. Roles also work alongside project membership, so an external collaborator sees only the private projects they were added to. It is how law firms organize their work: a private project for every matter, and a role for every position in the firm.
The result? Every member can work freely inside the exact scope their job requires. No excess access waiting for an accident, no repeated approval requests, and no manual permission review whenever someone joins.
Custom roles and permissions are available on the Advanced, Productive, and Enterprise plans.
How Custom Roles Work
Roles Your Team Recognizes
Use names such as “Accountant”, “Content Reviewer”, or “External Collaborator”. Your roles match the way your team actually works.
Precisely Scoped Permissions
Define what each role can see, create, edit, and never touch. No fixed permission bundle to accept as-is.
No Excess Access
Each member gets only what their work requires. Sensitive projects and destructive actions stay out of reach.
Faster Member Setup
Someone joining in the same capacity gets the ready role instead of permissions configured line by line.
One Edit Updates Everyone
Change a role once and the new permissions apply to every member who holds it.
Owner Controlled
Roles are created and edited by the company owner, or by someone the owner grants “Manage roles and permissions”. Nobody else can widen their own access.
Key Benefits
Related Features
Team Management
Invite your team in one click, set roles and permissions, and collaborate seamlessly in an organized and secure workspace.
Project Management
Every project is a complete workspace for your team: tasks, files, conversations, decisions, and an automatic timeline of every action grouped by day. Color-coded departments group the company's projects by type of work.
Time Tracking
Record how long each task took in one field, right where the task already is, with no timer and no timesheet. Then read your team's hours in your reports: where the time went, and how many tasks carry a number at all
Reports & Tracking
Detailed reports on team performance and project progress. Know where your team's time goes and make data-driven decisions.
File Sharing
Upload files and documents in a secure virus-protected space, and share them with your team in one click.
Related Articles
Frequently Asked Questions
Who can create a custom role?
Which plans include custom roles?
What happens to custom roles if I downgrade?
Can a role restrict access to a specific project?
Build Your Team's First Custom Role
Define exactly what each member can do, and nothing beyond it
Try It Free NowFind it in: Company Settings → Roles & Permissions
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